Please do not send confidential, proprietary, health, financial, or other sensitive information through a general email inquiry unless we have agreed on an appropriate way to receive it.
1. Scope
This Privacy Policy explains how Vertex AI Group (“Vertex AI Group,” “we,” “us,” or “our”) handles personal information in connection with this website and related inquiries. It does not govern information handled under a separate client agreement, which may contain different or additional privacy terms.
2. Information we collect
Information you provide
We collect information you choose to send to us, including your name, business contact details, organization, role, business priorities, project needs, timing, and the content of your messages.
Scheduling information
If you book a discovery call through Google Calendar, Google processes the information you submit through its service and makes relevant booking details available to us.
Technical information
Our hosting and technology providers may automatically receive limited technical information such as IP address, browser or device type, requested pages, access dates and times, referring page, and diagnostic or security logs.
3. How we use information
We may use personal information to:
- respond to inquiries and schedule conversations;
- understand, evaluate, and deliver requested services;
- operate, maintain, secure, and improve the website;
- manage business records and professional relationships; and
- comply with applicable law and protect our rights, users, and services.
6. Retention and security
We retain personal information only as long as reasonably necessary for the purposes described here, including legitimate business, legal, accounting, and security needs. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
7. Your choices and rights
You may ask us to access, correct, or delete personal information you have provided, or to stop receiving communications from us. Depending on where you live, applicable law may provide additional rights. To make a request, email info@vertexaigroup.com. We may need to verify your identity before completing a request.
8. Children
This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
9. International visitors
Vertex AI Group operates in the United States. If you access the website from another country, your information may be processed in the United States, where privacy laws may differ from those in your location.
10. Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. We will post the revised policy here and update the date above.
11. Contact us
For privacy questions or requests, contact Vertex AI Group at info@vertexaigroup.com.